1. Introduction
Beedy ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform, products, and services (collectively, the "Service").
By using the Service, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, company name, and password when you register
- Billing Information: Payment details are collected and processed by Stripe. We do not store your full credit card number
- Profile Information: Job title, phone number, and other details you choose to provide
- User Content: Data you input into our products (schedules, project data, uploaded files)
- Communications: Messages you send to our support team
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, timestamps, and session duration
- Device Information: Browser type, operating system, and screen resolution
- IP Address: Used for security, analytics, and approximate geolocation
- Cookies: Session cookies for authentication and preference storage
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process transactions and manage subscriptions
- Send transactional emails (receipts, password resets, subscription updates)
- Provide customer support
- Detect and prevent fraud or security threats
- Analyze usage patterns to improve our products
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your data for advertising purposes.
4. Data Sharing
We share your information only in these limited circumstances:
- Payment Processing: Billing data is shared with Stripe for payment processing
- Legal Requirements: When required by law, subpoena, or court order
- Safety: To protect the rights, property, or safety of Beedy, our users, or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not share your user content (schedules, project data, uploaded files) with any third party.
5. Data Storage and Security
Your data is stored on servers located in Canada. We implement industry-standard security measures including:
- Encryption in transit (TLS/SSL) and at rest
- Secure password hashing
- Access controls and authentication
- Regular security reviews
No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion:
- Account and profile data are deleted within 30 days
- User content (schedules, project data) is deleted within 30 days
- Billing records are retained for 7 years as required by law
- Anonymized analytics data may be retained indefinitely
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a machine-readable format
- Objection: Object to certain processing of your information
To exercise these rights, contact us at support@beedy.ca. We will respond within 30 days.
8. Cookies
We use essential cookies for:
- Session management and authentication
- Language preferences
- Security (CSRF protection)
We do not use third-party advertising or tracking cookies.
9. Sub-User Accounts
If you are a sub-user created by a license administrator, your administrator can:
- View your name and email address
- Manage your access permissions
- Deactivate your sub-user account
Administrators cannot access your password or personal account settings.
10. Children's Privacy
The Service is not directed at individuals under 18. We do not knowingly collect information from minors. If we learn that we have collected data from a minor, we will delete it promptly.
11. International Transfers
Our servers are located in Canada. If you access the Service from outside Canada, your information will be transferred to and processed in Canada, which may have different data protection laws than your jurisdiction.
12. Quebec Privacy Law (Law 25)
In compliance with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25):
- We have designated a person responsible for the protection of personal information
- We conduct privacy impact assessments for new projects
- We will notify you and the Commission d'accès à l'information of any confidentiality incident that presents a risk of serious injury
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top indicates the most recent revision.
14. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at:
Email: support@beedy.ca
Website: beedy.ca